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Privacy Policy

Last updated: April 2026

Who we are

Sentaflow (Pty) Ltd ("Sentaflow", "we", "us", or "our") is a digital marketing agency based in Pretoria, South Africa. We provide web design, SEO, Google Ads management, and lead generation services to South African service businesses. You can contact us at hello@sentaflow.com.

What information we collect

We collect information you provide directly to us when you:

  • Submit a free website demo request (name, business name, email address, phone number, industry, website URL, and details about your business)
  • Contact us by email
  • Become a client and engage our services

We may also collect limited technical data about your visit (such as browser type and pages viewed) through analytics tools if and when analytics are implemented on this site.

How we use your information

We use the information you provide to:

  • Build and deliver your free website demo
  • Contact you about your demo or enquiry
  • Provide and manage services you've engaged us for
  • Send relevant communications about our services (you may opt out at any time)
  • Improve our website and services

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to deliver our services (for example, hosting providers).

Data storage and security

Your information is stored securely and we take reasonable technical and organisational measures to protect it against unauthorised access, loss, or misuse. As a small business, we use reputable third-party tools and services that maintain their own security standards.

How long we keep your data

We retain your information for as long as necessary to deliver the services you've requested or as required by applicable law. If you ask us to delete your information, we will do so unless we are required to keep it for legal or contractual reasons.

Your rights

Under the Protection of Personal Information Act (POPIA) and applicable South African law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Object to processing of your information
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at hello@sentaflow.com.

Cookies

This website may use basic cookies for functionality purposes. We do not currently use tracking cookies or advertising cookies. If this changes, this policy will be updated.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our site after any changes constitutes acceptance of the updated policy.

Contact us

If you have any questions about this privacy policy, please contact us at hello@sentaflow.com.

Sentaflow

Growth by design. We turn your digital presence into a lead generation engine that works around the clock.

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Get In Touch

hello@sentaflow.com
Pretoria, South Africa

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